Some of you after reading the title might say that it is two names for one or some curious might like to know the real difference. A restaurant website means that you can see the menu and order your food right away. This is a boon for the customers as they can see and order accordingly. This we can consider as one of the ways to provide best customer service.
The online food ordering system on the other hand, is a blessing in disguise for the restaurant owners as well. Not only it allows online food ordering, but also manages entire business smoothly without any hassles. Let us see how it works. The online food ordering system allows the user to place an order either through phone or directly through the website. All the information is added in the database. From there it is passed on to the kitchen and the food preparation starts without any delay or confusion.
Parallel to this, the name and the delivery address is printed on labels and when the food is ready and packed, these dispatch labels are printed on the parcels. The food ready to be delivered is then handed over to the delivery boys and they set out for timely delivery. As soon, as the food is delivered, these delivery persons update the system instantly.
Meanwhile all through this process, the customers is kept notified through SMS and Email for order booked/cancelled/ order details/ready to be delivered etc. All this again is a way to delight your customers and make them feel special. All this can be done through the Food order management software. But, here is more! You can even reward your regular customers with discounts and offers and also create corporate discounts.
How can we forget the importance of reports? But, with Online food ordering system in place, you can generate invoice, collection and sales repot with a single click. So, food order management is right to be called every restaurant owners true buddy.
Now, when you are convinced with the features, it is time now to look for the service providers who provide such software. Cost is undoubtedly a variable that needs attention, but quality, features and customer support is also important. The online food ordering system service providers also provide for demo or trial. If you are satisfied with the information on the website or the brochure, ask for a demo or trial.
Understand the system fully and then talk about the pricing. Some service providers charge on a monthly basis while some other might charge one time or annual basis.
Indeed, online food ordering system is the need of the hour and is very beneficial for those in the food business.
By Nikiko from Pixabay