The Internet is a wonderful resource for people; it has brought about various changes in the style people shop and research a prospective product to purchase. Shopping online has many advantages to it but there are a few disadvantages as well, let’s look at them today.
Advantages of Online Shopping
1. 24/7 Availability
One can shop online anytime they want; it is easily accessible 24 hours a day 7 days a week.
2. Availability of alternatives
A store generally carries only a limited number of units per product but on online shopping portals, the customers have an option of purchasing from various alternative sources.
3. Price Comparisons
Online price comparison websites like Pricekart.com offer various tools to compare prices across various different online shopping portals and also set price drop alerts so the user can buy the perfect product at the best price.
Almost all online shopping portals have reviews about a product from the customers who have purchased it previously and they help in taking the buying decision.
5. Time Saving
Since a consumer does not have to go to a store and search for the product and then purchase it online shopping saves time by displaying all the available options with prices so they can be purchased on just a single click.
6. Gifting made easy
Online shopping has come as a boon to people who send gifts regularly as it saves the hassle of going to a store front and picking a gift and then delivering it oneself, all this can now be done with just a single click.
7. Easy returns
Since the feeling of instant gratification doesn’t exist in online shopping and customers have to wait to get the desired product, easy returns have made shoppers more open towards shopping online as opposed to in a store.
8. Online Exclusive products and deals
There are some products like the OnePlus 3T which are available exclusively online. There are various other deals that are available on online shopping portals only.
Disadvantages of Online Shopping
1. Lack of human touch
Not everyone likes to buy things online without first seeing and touching it so one of the major disadvantages of online shopping is the lack of human touch and feel
2. Lack of a shopping assistant
The lack of a human assistant is another disadvantage of shopping online as opposed to a traditional outlet where humans are present to help the customers. Still, there are several services like Pricekart come close to acting as a personal online shopping assistant and save the day.
3. Privacy and Security
While most major online shopping portals have completely secured access with HTTPS protocol and security measures there is still a risk of losing all the personal information to a hacker which can be seen as a problem by many.
4. No negotiations
While most of us may not like to haggle over the price shopping online completely takes away any kind of negotiations as there is no person on the other end.
5. Shipping costs
Not all products are shipped to the consumer free of cost and most of them have an unnecessarily high shipping cost. So by shopping offline a consumer can save on those shipping and handling costs.
6. Lack of clearance sales
While major online shopping portals have many sales, they don’t have particular seasonal clearance sales where the product is generally sold at very cheap prices.
7. After-sales Support
Getting after sales support from any online shopping portal is almost a herculean task and traditional stores are better at providing this after sales service and support.
While online shopping may have various downsides, the advantages outweigh the disadvantages by a majority and sites like Pricekart.com come in extremely handy while shopping online. Online shopping has come as a revolution with more and more people opting to purchase things online.
By Alexas_Fotos from Pixabay