Live chat software gives real time interactive platform on your web pages through which any one can live chat with each other instantly and with high efficiently managed. This software is very applicable for business persons who really want excellent productivity because customers always prefer company which really provides excellent products and they also search for that company who serves good technical support to their customers. As for concern live chat software can make your products websites alive and useful for all software industries.
Fully Customizable Visitor Chat Windows: Fully customized visitor chat window allows you to match perfectly both the content of your website and appearance as well. You can place your website logo image and also you can change the size, color and font of the chat window.
Ready Made Chat Windows Templates: You can select from one of the several templates which we provide to give the visitor chat window its unique identity thus complementing the overall look-and-feel of your website. You can also place your website logo image after selecting template as well as You can also change the size, color and font of the chat window.
Customizable Offline Message Form: Whenever customers or site visitors visit your web site and find that your chat operators are not available to chat with them instantly, they have the option to leave a message for your operators. Normally, these messages are forwarded to an e-mail address that has been pre-specified. You can use your own offline message from or you can also customize it from control panel. As an added measure, you can now access these offline messages from within the chat application directly from the Control Panel.
Show visitor position in Chat Queue: This Intuitive and innovative feature inactivates the occasional delays. Then the system will finally notify your customers as per their position in the queue while waiting to have conversation or to chat. They can also have a clear view of real time change in the queued status. For example, if your customer is queued on position 3 while a chat request is made, and when the customer moves up from 3 to 2 and then to 1, the position number can be seen decreasing.
Customizable Online and Offline Graphics: Directly control your graphics settings from the AwebDesk Live Help Software Control Panel in case you want to change your current status denoting graphics after you have pasted and uploaded the applicable code on your web pages. No need of re-pasting the codes and again reloading your web pages. This is perhaps the better service that provides strong control over the customer requirements that what they want to know and ofcource the status of the chat service that is whether it is in online or offline mode. By the help of this feature you can have control in that case when your chat service is in the online or offline mode that will be completely viewable by the customers which is highly flexible and available to all customers.
Graphics Customization at the Departmental and Page Level: If your customers support teams and sales, for instance, own a separate chat windows, henceforth individually you can customize their online or offline status graphics that perfectly suit the theme and nature of the service being provided. This will later on prove that your site visitors and customers will get to know whether live chat service is available or not from that particular department.
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