Senior citizens suffering from chronic ailments and staying alone in a large house need instant medical attention in the event of a crisis. An elderly person troubled with obesity will have difficulty in moving freely around the house. He or she might fall, get injured or suffer from dizziness. In such situations, med alert systems are of great assistance. These systems make use of a radio transmitter and a console is connected to the home telephone as well as an emergency response center, so that immediate response to calls is possible. However, a lot depends on the services you choose. Let’s continue reading to learn more about the med alert systems.
Inquire about Services
There are several providers who help elderly people with alarm tools. Inquire as to what procedure they follow when a patient calls for assistance. Ensure that the average time taken to respond to a call is satisfactory. A professional and established telehealth company will work 24 hours a day and 7 seven days a week, including the holidays. If the provider is not working round the clock, look elsewhere.
Rely on Recommendations
You will definitely find others senior citizens who have availed of emergency response system. If one of them recommends and satisfied with the services, there is nothing like it. You can also get help from your doctor if he has considerable senior patient population. Ask your nurses if they have heard about any telehealth providers.
Inquire about the Transmitter
This is another significant aspect that you should inquire about. Ascertain whether the transmitter that you have kept in your pocket, or have worn around your neck, or wrist, has any alarming system when the equipment is running on low battery. Opt for a device with an indicator light to tell you when the battery needs to be replaced or recharged.
Ascertain What You Want
There are manufacturer based and provider based response centers decide which one you will opt for. As far as a manufacturer center is concerned, the calls are directed to the national office that will provide you with the emergency numbers. On the other hand, a provider based center gets in touch with a local hospital.
What about Emergency Help?
You should rely on the service provider which is experienced in arranging for assistance from police and fire departments, besides helping you with med alert systems.
It’s no use opting for a company that has expensive alarm tools and installation process. That’s why you should buy or rent equipment from the provider that is economical. Besides, the company should test the system installed at least once a week to ensure that it is up and running.
Customer Service and Tech Support
This is an important aspect. The company you are selecting should have excellent customer service and tech support facilities. The best way is checking the website thoroughly. This is the reason you must perform an extensive research and make an informed decision. Check how long the company has been providing telehealth services. A newly established provider might prove risky.
Hope the above discussion helps you in making the right choice.