There was a trodden in China in the old days, if a doctor wasn’t performing well and his patients either died or were not benefiting from the treatment a lantern was hung outside his home. A doctor was not just there to treat a patient, he was meant to help him stay healthy. Too many lights outside the house meant bad business for the doctor. That’s a simple but effective way of making people aware where to go or not go if you need health care. In today’s world, when the stress of modern lifestyle is churning out more patients than successful individuals it’s not easy to find out or identify where would you get good healthcare services.
Technical terminology notwithstanding, let us look into the key words here; Health, Care and Service, and what do they really mean or try to mean. The dictionary defines “Health” as a condition of the body (some thankfully mention mind too) where it is free of any illness or the state of being well. “Care” is the process of protecting someone or something and it provides what that person or thing needs. “Service” among other things means to provide something that is needed. Now, where do we need these three qualities together? They are required at Hospitals, Nursing Homes, Day care centres and Home care. So these are the very places where we need those qualities at work; Health, Care & Service. No institution or place can have them as commodities that can be bought or pull them out of osmosis. Care and service are traits found and nurtured in individuals or people, and they have the potential to bring “Health” in the lives of those who need it or want it sustained. Individuals who are trained (mostly nursing), have the requisite skills and / or experience but above all have the temperament essential for such a job.
An innate sense of commitment, loads of understanding and patience and sensitivity are tools necessary to deal with patients with all kinds of physical and mental ailments. All these traits are equally important to have when treating or taking care of the elderly. Where do the hospitals, care centres, and nursing homes find people, professionals with highest standards of training, commitment and integrity? And how can citizens find them for their homes? None of them would have either the time or the exposure to screen, verify and hire. That is why a thoroughly competent and professional independent agency is needed to take care of the manpower demands arising from these places. It should be an agency that has the relevant infrastructure, screening process and verification procedures in place to interview and short list aspiring candidates for such jobs. A good agency would take care of all the necessary formalities including finalising agreements and remunerations. They would also take care of providing any replacements in the event of sudden attrition. As a client one should just ensure an experienced and reliable agency has been appointed for the job.
By JanBaby from Pixabay